Legal Framework

Privacy Policy

Last Updated: March 10, 2026

BuildCraft (“BuildCraft”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the BuildCraft platform and related services.

By using the BuildCraft website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information from users in several ways, including when users:

  • Create an account
  • Submit a form on a website connected to BuildCraft
  • Enable SMS notifications
  • Contact customer support
  • Use the BuildCraft platform

The types of information we may collect include:

NameEmail addressPhone numberBusiness informationLead informationTechnical usage data

Lead information submitted through forms may include contact details provided voluntarily by potential customers seeking services from businesses using the BuildCraft platform.

How We Use Information

01.Operate and maintain the BuildCraft platform
02.Deliver leads generated through websites or marketing campaigns
03.Send transactional notifications related to new leads
04.Provide account alerts and service notifications
05.Improve our software and services
06.Provide customer support
07.Maintain security and prevent fraud

SMS Messaging and Notifications

BuildCraft may send transactional SMS notifications to account holders who opt in to receive lead alerts. These messages notify users when a new lead has been generated through their marketing campaigns or websites connected to the BuildCraft platform.

Lead Name
Lead Phone
Lead Email

• Users may opt out of SMS messages at any time by replying STOP to any message.

• For assistance, users may reply HELP.

• Message and data rates may apply depending on the user's mobile carrier plan.

SMS Consent and Opt-In

Users provide consent to receive SMS messages by voluntarily providing their phone number when creating a BuildCraft account or enabling SMS notifications within their account settings.

Shortcode Enrollment

Text START to 860-791-4749

Sharing of Information

BuildCraft does not sell, rent, or share phone numbers or SMS consent with third parties or affiliates for marketing purposes.

Personal information may be shared only with trusted service providers who assist in operating our services, such as:

Cloud Hosting
Messaging
Payments
Platform Support

These providers are contractually obligated to protect your information and use it only for purposes necessary to support BuildCraft services.

Data Security

We implement reasonable and appropriate security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

BuildCraft retains personal information only as long as necessary to provide services, maintain platform functionality, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Users may request to:

1
Access personal data
2
Correct/Update information
3
Disable SMS notifications
4
Request account deletion

Requests can be submitted by contacting BuildCraft support.

Changes to This Privacy Policy

BuildCraft may update this Privacy Policy from time to time. Updates will be posted on this page and the revised date will be updated accordingly. Continued use of the service after updates constitutes acceptance of the revised policy.

Contact
Support

Enquiries at

860-791-4749

Support Hours: 9AM - 5PM EST