Communication Standards

SMS Policy

Last Updated: March 10, 2026

This SMS Messaging Policy describes how BuildCraft uses text messaging (SMS) to communicate with users of the BuildCraft platform. By opting in to receive SMS messages from BuildCraft, you agree to the terms described in this policy.

Program Description

BuildCraft provides software tools that help businesses receive and manage customer leads generated through marketing campaigns, websites, and online forms.

Users who enable SMS notifications may receive text messages related to their BuildCraft account, including notifications when a new lead is generated. These messages are transactional notifications intended to help users respond quickly to potential customers.

Message Types

  • New lead notifications
  • Account-related alerts
  • System notifications

Example Alert

Incoming Notification

BuildCraft Alert: New lead received

Name: John Smith

Phone: 315-555-4821

Email: john@email.com

Message Frequency

Frequency varies depending on the number of leads generated for the user’s account. Users may receive multiple messages per day if multiple leads are generated.

Rates & Carriers

Message and data rates may apply. BuildCraft is not responsible for any charges from mobile carriers. Delivery is not guaranteed and subject to carrier availability.

Opt-In Methods

Account registration contact entry
In-app notification settings
Verified support request
Text START to 860-791-4749

Opt-Out & Help

To Stop:STOP
For Help:HELP

Privacy & Data

BuildCraft does not sell, rent, or share phone numbers or SMS consent with third parties or affiliates for marketing purposes.

Information collected through SMS communications is handled in accordance with the BuildCraft Privacy Policy. Delivery of messages is subject to technical limitations and carrier participation.

Review Full Privacy Policy →

SMS
Assistance

Call directly at

860-791-4749